How much does UK delivery cost? (Please see below for full breakdown including International)
Greetings Cards - £0.99 standard delivery*
Small Items - £1.50 standard delivery*
All Other Items - £2.99 standard delivery
*Please note that delivery cost will be £2.99 when a greetings card or small postage item is combined with a larger item that does not qualify for cheaper delivery.
|Product Type||Order Value||Second Class (2-4 Days)||First Class (1-2 Days)||Express Delivery (Next Day)|
|Greetings Cards||Under £25||£0.99||£3.75||£5.99|
|Greetings Cards||Over £25||FREE||£3.75||£5.99|
|Small Items||Under £25||£1.50||£3.75||£5.99|
|Small Items||Over £25||FREE||£3.75||£5.99|
|Standard Items||Under £25||£2.99||£3.75||£5.99|
|Standard Items||Over £25||FREE||£3.75||£5.99|
|Total Order Weight (grams)||Location||Standard Overseas Delivery||Tracked Overseas Delivery|
|0-500||Rest of the World||£4.64||£9.64|
|501-1000||Rest of the World||£7.64||£12.64|
|1001-1500||Rest of the World||£11.15||£16.15|
|1501-2000||Rest of the World||£14.15||£19.15|
|2000+||Rest of the World||£69.64||£69.64|
Which European & International countries do you ship to?
We ship WORLDWIDE to all countries without exception.
What happens if I’m not in when my items are delivered?
In this case, Royal Mail should leave a card informing you of where your parcel has been taken. It will usually be taken to their nearest sorting office or Post office. You can then follow the instructions on the card to re-arrange delivery or to collect the parcel.
What if my delivery hasn’t been delivered?
We’re very sorry to hear your order has not yet been received. Most items arrive within the estimated delivery time, but delays occasionally occur.
Royal Mail asks us to wait for up to 15 days (or 20 days for international orders, and 1 day for next day delivery orders) before considering your item lost. Please contact us if it hasn’t shown up within this time frame, and we will be happy to arrange a replacement.
In the meantime, please try checking with your neighbours and local sorting office as undelivered items often end up there.
Who do you use to make deliveries?
We use Royal Mail for all deliveries. If you are located outside of the UK, a different courier will likely be employed by Royal Mail for the final part of the delivery.
How quickly will you dispatch my order?
We aim to dispatch all orders within 24 hours, excluding orders placed over weekends and Bank Holidays.
Do you guarantee next day delivery?
If you have chosen the next day delivery option (available to UK customers only), we will guarantee next day delivery an all orders placed before 1:30pm. Weekends excluded.
Will I need to sign for my delivery?
Depending on the value of your order, it may need a signature. If you are not in when it arrives, the courier will leave a card so that you can re-arrange delivery.
Can I change the delivery address after an order has been placed?
It may be too late as we dispatch our orders very quickly, but we will do our best if you let us know of the new address by contacting us here. Please provide the full address.
Can I give special delivery instructions?
Unfortunately our courier (Royal Mail) does not accept special delivery instructions.